Shipping & Returns

Your purchases will be sent by courier to your door: We use the service of EMS Express Delivery and HongKong Post for customers from country where EMS don't reach

 

We accept the orders from all over the world, especially the following countries: USA,United Kingdom, Australia, Austria, Singapore and Malaysia etc.
Please note that We DON'T ship to Germany,Ireland,Brazil, Italy, Israel, and Estonia,and New Zealand now

 

You will receive an email with your order confirmation number and your shipping tracking number. With this tracking number you can track the progress of your purchase.

 

No worry about the customs taxes, we ship every package as a "Gift" with a low price value. We do not write any company information on the package.

 

All orders are shipped within 1-2 business day from our warehouse.

Please allow 3-7 days for delivery of your orders.

Please make sure you enter the correct shipping address and contact number.

We are not responsible for reshipment if you provided us with an incorrect address.

Please make sure you can sign the goods by yourself, if you can't or can't sure, please leave message when you place the order, we are not responsible for reshipment if the parcels is sent back with the reason that no one pick up the goods after attempted delivery for several times

 

Here are some common sites below (for EMS shipment) :

USA:  www.usps.com 

Canada:  www.canadapost.ca 

Mexico: www.correosdemexico.gob.mx

Australia: www.auspost.com.au  

UK:  www.parcelforce.com 

France:   www.chronopost.fr 

Spain:  www.correos.es

 

Remark: If you order 30 boxes or more than 30 boxes, we will set the pills apart from the package (except the Meizitang botanical soft gel and Meizitang strong version). Because this can reduce the space of the package and guarantee the safely delivery! Wishing understanding by every customer

 

Return Policy

 

We offer a comprehensive return policy to ensure that once you own a www.frutaplantaslimmall.com product.

 

Usually we don't accept exchanges or returns unless you have: 

1. Received WRONG Goods

2. Received DAMAGED Goods

 

All products offered by www.frutaplantaslimmall.com are protected by a 30 Days Full Satisfaction Policy which guarantees a full refund or product exchange if in unused conditions

 

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